Led the engineering division, managing platforms, CI/CD pipelines, and environment automation to enhance scalability, reliability, and regulatory compliance.

Responsibilities

• Directed a team of 25 engineers, establishing scalable, secure platforms and driving innovation.
• Developed automation and standardisation roadmaps to improve system efficiency and reduce costs.

Achievements

• Built the engineering team from scratch, establishing critical functions for platform management.
• Delivered a $2.5M Kubernetes project, reducing maintenance costs by 90%.
• Increased platform uptime to 99.9% by implementing advanced monitoring and alerting tools.
• Reduced build times by 40% through CI/CD tool consolidation and process streamlining.

Managed a team of architects and engineers to modernise infrastructure, unify technology strategies, and integrate emerging technologies like AI and blockchain.

Responsibilities

• Directed cloud migration and infrastructure optimisation projects to align with business goals.
• Partnered with executives to secure funding and approval for innovative technology initiatives.

Achievements

• Reduced IT infrastructure costs by 50% and telephony costs by 60%.
• Delivered a blockchain MVP to enhance lottery transactional security.
• Unified services across retail stores, achieving sector-first regulatory cloud approval.
• Enhanced R&D sprint velocity by 70%, driving innovation and productivity.

Directed global infrastructure and network operations, overseeing cloud migrations, data centre modernisation, and global communication platforms.

Responsibilities

• Managed infrastructure deployments, network upgrades, and cloud migration projects.
• Directed multi-region teams to deliver large-scale projects and operational improvements.

Achievements

• Reduced data centre costs by 30% with hyper-converged systems.
• Migrated $1B in site traffic by transitioning platforms to in-house data centres.
• Improved collaboration with unified communications platforms across global offices.
• Accelerated deployment by 75% through automation with Ansible and Terraform.

Designed and delivered technology solutions for SMB clients, specialising in IP telephony, networking, and cloud services.

Responsibilities

• Developed tailored communication and network solutions for diverse business needs.
• Conducted pre-sales engineering, project management, and post-sales support.

Achievements

• Migrated clients to cloud platforms, enhancing reliability and scalability.
• Modernised client communication systems with IP telephony solutions.

Held multiple IT support and network engineering roles, contributing to large-scale infrastructure upgrades.

Responsibilities

• Supported campus-wide IT infrastructure and managed network performance.
• Participated in modernisation projects for network and data centre systems.

Achievements

• Upgraded campus networks to 100Mbps, improving speed and reliability.
• Automated desktop deployments to streamline bulk workstation upgrades.