Unified Communications

I recently worked on a UCCX 9 to 10 upgrade. First thing I tried after finalising the upgrade wasn't the new features, it was browser support! I remember saying to my colleague, "surely they support it now!" But to my surprise, I clicked into UCCX from...

In my day job I have the arduous task of working with Telcos from across the globe. I’ve been working in and around networking for 14 years so it’s nothing new, carriers are a fact of life, part of a network guys existence, however from experience it never gets any...